Smart urban delivery in Warsaw
Located in Warsaw’s largest business zone, this micro-depot offers customers an array of smart, convenient services such as self pick-up from 7:00 a.m. to 7:00 p.m., speedy self-service kiosks, extended delivery times, and on-site fitting rooms to take the hassle out of returns.
Situated in Warsaw’s largest business zone, with 80,000 employees within a 3 km radius, this micro-depot has set a benchmark for convenience and operational excellence while having a positive impact on the environment.
The Warsaw micro-depot has significantly improved the everyday customer experience. Its opening has enabled extended delivery hours and its presence gives customers access to quick self-service kiosks, convenient self pick-up from 7:00 a.m. to 7:00 p.m., and on-site fitting rooms that enable recipients to try on their orders and return them immediately if need be.
The environment has benefitted from the Warsaw micro-depot as well. With 75,600 km covered by an alternative fleet of bikes and foot deliveries rather than conventional vans, CO2 emissions have been cut by a whopping 90%, representing a saving of 26 TCO2 per year.